Mobility

Mobiles

To get a sense of how rapidly cellphones are penetrating the global marketplace, you need only to look at the sales figures. According to statistics from the market database Wireless Intelligence, it took about 20 years for the first billion mobile phones to sell worldwide. The second billion sold in four years, and the third billion sold in two. Eighty percent of the world’s population now lives within range of a cellular network, which is double the level in 2000. And figures from the International Telecommunications Union show that by the end of 2006, 68 percent of the world’s mobile subscriptions were in developing countries.

— from The New York Times article focusing on the work of Jan Chipchase (and colleagues), Can the Cellphone Help End Global Poverty?.

… have you ever stopped to wonder why? Why, regardless of culture, age, gender and increasingly context you're likely to find a mobile phone in the hand, pocket or bag of the person next to you? Put simply - the ability to communicate over distances in a personal convenient manner is universally understood and appreciated, and it's easy enough to get the basics without going to night school or taking a PhD. It certainly helps that, as a functional tool that can be used discreetly or with a flourish, the mobile phone makes an ideal vehicle for projecting one’s status and personal preferences - from the choice of brand, model, ring tone or wallpaper, or simply that (because you're connected) you've arrived.

Today over 3 billion of the world's 6.6 billion people have cellular connectivity and it is expected that another billion will be connected by 2010. But what is often overlooked is the disproportionate impact of mobile phones on different societies, which is one of the reasons why as researchers, we increasingly prefer to spend time in places like Cairo and Kampala: there is simply more to learn. These are places where for many, it's the first time they have the ability to communicate personally and conveniently over distances - without having to worry whether someone can overhear the topic of their conversation - communicate with whom they want, when they want. It makes new businesses viable and creates markets where there was none. For many it's the first time they can provide a stable fixed point of reference to the outside world - a phone number, which in turn creates a new form of identity that in turn enables everything from rudimentary banking to commerce. And not least - each new feature on or accessible through the mobile phone brings new modes of use - unencumbered by my, and probably your entrenched (and increasingly outdated) notions of entertainment, the 'right' way to capture and share experiences, the internet. If you work or study in the mobile space and you're expected to innovate, these are places that bring fresh thinking and new perspectives.

— from Jan Chipchase's article, Small Objects, Travelling Further, Faster.

The human race is crossing a line. There is now one cellphone for every two humans on Earth. ... we've passed a watershed of more than 3.3 billion active cellphones on a planet of some 6.6 billion humans in about 26 years. This is the fastest global diffusion of any technology in human history -- faster even than the polio vaccine.

"We knew this was going to happen a few years ago. And we know how it will end," says Eric Schmidt, chairman of the board and chief executive officer of Google. "It will end with 5 billion out of the 6" with cellphones. ... "Eventually there will be more cellphone users than people who read and write. I think if you get that right, then everything else becomes obvious."

"It's the technology most adapted to the essence of the human species -- sociability," says Arthur Molella, director of the Smithsonian's Lemelson Center for the Study of Invention and Innovation. "It's the ultimate tool to find each other. It's wonderful technology for being human."

— from The Washington Post, Our Cells, Ourselves.

Life in hypertext

My laptop needed some repair work. Limping by on a school machine during the day was made more than bearable by having the use of an iPod touch the rest of the time and access to an N810. None of these are my own. Of the three, the iPod touch is a revelation — so easy to use, the Gmail interface is (as of now) outstanding and surfing the web on it is often a joy. I don't yet know the N810 well enough to comment about it, but one thing that lets the iPod touch down is the laboriousness of entering text. I look forward to putting the N810's keyboard through its paces, but somehow I doubt it will prove as comfortable to use as the E70's thumb keyboard. The E70 is simply the best device I've ever owned for texting.

As ever when my laptop's down, I learn things. One thing I learned this time: wireless, mobile computing is getting pretty enjoyable all of a sudden. Like everyone else, I now want to try the Asus EEE. These are all devices we need to trial in school.

Meanwhile …

William Gibson (my bold):

One of the things I discovered while I was writing Pattern Recognition is that I now think that any contemporary novel today has a kind of Google novel aura around it, where somebody's going to google everything in the text. So people--and this happened to me with Pattern Recognition--would find my footprints so to speak: well, he got this from here, and this information is on this site.

(Sergey Brin and Lawrence Page, The Anatomy of a Large-Scale Hypertextual Web Search Engine — 1998, pdf: "Google is designed to provide higher quality search so as the Web continues to grow rapidly, information can be found easily. In order to accomplish this Google makes heavy use of hypertextual information consisting of link structure and link [anchor] text. Google also uses proximity and font information. … The analysis of link structure via PageRank allows Google to evaluate the quality of web pages. The use of link text as a description of what the link points to helps the search engine return relevant [and to some degree high quality] results. Finally, the use of proximity information helps increase relevance a great deal for many queries.")

II  Adam Greenfield:

… the book is an obsolete mediation between two different hypertext systems. For everything essential is found on the del.icio.us page of the researcher who writes it, and the reader who studies it assimilates it into his or her own blog.

Two talks and a visit

A busy few weeks, during which friends (for whose generosity I am so grateful) came to talk about what motivates and fires them on the web and in online life. Since we started these occasional talks, we've been fortunate to have winner after winner — and the two most recent ones were no exceptions.

Back on 8 November, Paul Farnell and David Smalley, co-founders along with Matt Brindley of Litmus (and see, too, Salted), came in to talk about starting a web-based business. Being a young entrepreneur is of interest to several students I teach or know at St Paul's; some have already launched their first ventures.

So: start with an idea that solves a problem (Litmus was born this way, in 2005); don't keep your ideas close but discuss them openly; have a revenue model; work with vision and passion, getting your first version out as soon as possible —  fail faster. Focus on the product, not on patents, NDAs, paperwork, limited company status … Earn money whilst your product cooks: freelance work (eg, web design) pulls money in for work on the product (until this starts paying its way) and also gives you the chance to learn new skills and to network (discovering potential clients). Strike whilst young: it's harder to make the jump to a start-up after earning a full salary working for someone else, and, if you start at university or school, you have a context within which you can take risks with greater safety and ease than later on.

Paul and David blogged briefly about their visit here and have posted a reading list 'of sites and articles which we’ve found to be invaluable over the years'. Adam blogged the talk here.

Riccardo Cambiassi came in the following Thursday to talk about Second Life. Briefly tracing the roots of virtual worlds from William Gibson's 1984 novel, Neuromancer (cyberpunk, cyberspace), through Neal Stephenson's third novel, Snow Crash (1992) and its use of metaverse, he brought us to 2003 and Linden Labs' launch of Second Life (Wikipedia): blending science, art and technology this offered the user the possibility to create and explore innovatory, 'what if' situations. A quick run down on key terms: avatar (Wikipedia: 'In video games, the term avatar refers to the character in the game's diegetic world controlled by the player. Although Neal Stephenson takes credit for creating the term in his book Snow Crash (p. 440), earlier usage can be found in the LucasArts virtual world Habitat); world — reprogrammable (open technology), allowing you to be the magician and write the spell; people — the major difference between web experience and virtual world experience — IM (etc) and voice; metaverse (not the only one: see developments in some web sites and in MMORPGs) — you can read the web, email, IM … see how the virtual world economy is faring vis-à-vis the real world's.

The case studies Riccardo went through were great for our students, illustrating something of the range of what can be done within Second Life: creating 3-D mind maps; creating a space (in this case, the work of an Italian journalist) to produce a low cost conference with high quality content; creating art pieces; an art gallery with a PDF, downloadable library; the celebration of a real life marriage in virtual reality; and Riccardo himself as R2D2. Finally, ajaxlife.net, an AJAX based SL client created by 15 year-old Katharine Berry (Google Code: 'it does not rely on browser plugins, making it suitable for use where you cannot install plugins, e.g. at work, school, or games console') — but sadly, since Riccardo's talk, taken down (see here). There are screenshots of AjaxLife here and an interview with Katharine in Reuters here.

Finally, on Friday, 16 November, Mark Selby, VP Media, Nokia, spent two and a half hours with us. The rise of mobile computing and the rapid development of powerful handheld devices (I've been using an N800 for a while now and we have an N810 on order) lent special purpose to Mark's visit, but above all I wanted him to to see what we're doing, what our students are using and playing with … and to talk directly with some of them. I hope we'll be able to build on this visit.

Conversation follows these talks and visits, breaking out around the speaker and carrying on over lunch and coffee. My thanks, again, to Paul, David, Riccardo and Mark for giving up so much of their time and for proving such good and stimulating company.

Google and Jaiku: living the social network

I found Chris Messina's post, Theories about Google’s acquisition of Jaiku — and two passages really caught my attention:

In the future, you will buy a cellphone-like device. It will have a connection to the internet, no matter what. And it’ll probably be powered over the air. The device will be tradeable with your friends and will retain no solid-state memory. You literally could pick up a device on a park bench, login with your OpenID (IP-routed people, right?) from any number of service providers (though the best ones will be provided by the credit card companies). Your user data will live in the cloud and be delivered in bursts via myriad APIs strung together and then authorized with OAuth to accomplish specific tasks as they manifest. If you want to make a phone call, you call up the function on the touch screen and it’s all web-based, and looks and behaves natively. Your address book lives in Google-land on some server, and not in the phone. You start typing someone’s name and not only does it pull the latest photos of the first five to ten people it matches, but it does so in a distributed fashion, plucking the data from hcards across the web, grabbing both the most up-to-date contact information, the person’s hcalendar availability and their presence. It’s basically an IM-style buddy list for presence, and the data never grows old and never goes stale. Instead of just seeing someone’s inert photo when you bring up their record in your address book, you see all manner of social and presence data. Hell, you might even get a picture of their current location. This is the lowercase semantic web in action where the people who still hold on to figments of their privacy will become increasingly marginalized through obfuscation and increasingly invisible to the network. I don’t have an answer for this or a moral judgement on it; it’s going to happen one way or another. …

In the scheme of things, it really doesn’t have anything to do with Twitter, other than that Twitter is a dumb network that happens to transport simple messages really well in a format like Jaiku’s while Jaiku is a mobile service that happens to send dumb messages around to demonstrate what social presence on the phone could look like. These services are actually night and day different and it’s no wonder that Google bought Jaiku and not Twitter. And hey, it’s not a contest either, it’s just that Twitter didn’t have anything to offer Google in terms of development for their mobile strategy. Twitter is made up of web people and is therefore a content strategy; Jaiku folks do web stuff pretty well, but they also do client stuff pretty well. I mean, Andy used to work at Flock on a web browser. Jyri used to work at Nokia on devices. Jaiku practically invented the social presence browser for the phone (though, I might add, Facebook snatched up Parakey out of Google’s clenches, denying them of Joe Hewitt, who built the first web-based presence app with the Facebook iPhone app). If anything, the nearest approximation to Jaiku is Plazes, which actually does the location-cum-presence thing and has mobile development experience.

A long post, full of good links and well worth pondering.

Incidentally, and for all their significant differences (IP-routed people!), the first paragraph quoted above recalled to mind Bruce Sterling's wonderful riff, Harvey Feldspar's Geoblog, 07.10.2017, on a future without a mobile phone:

"But Mr. Feldspar, suppose this international criminal doesn't carry a mobile?" demanded representative Chuck Kingston (R-Alabama). It would have been rude to point out the obvious. So I didn't. But look, just between you and me: Anybody without a mobile is not any kind of danger to society. He's a pitiful derelict. Because he's got no phone. Duh.

He also has no email, voicemail, pager, chat client, or gaming platform. And probably no maps, guidebooks, Web browser, video player, music player, or radio. No transit tickets, payment system, biometric ID, environmental safety sensor, or Breathalyzer. No alarm clock, camera, laser scanner, navigator, pedometer, flashlight, remote control, or hi-def projector. No house key, office key, car key... Are you still with me? If you don't have a mobile, the modern world is a seething jungle crisscrossed by electric fences crowned with barbed wire. A guy without a mobile is beyond derelict. He's a nonperson.

A non-person, 'increasingly marginalized … increasingly invisible to the network'.

Cutting loose at last?

Tim Bray:

I was talking with a woman today, a professional writer who works mostly in the health-care technology space. She said “These days, I want to stuff my Dell in the nearest trash compactor and do everything on my Blackberry. The computer, it’s real work to manage, and I can read whatever anyone sends me on the Blackberry, almost.” Is this the future?

Chris Heathcote:

The big question is: do I really need a laptop anymore? Yes, for work, just for Outlook, Visio and mainly Powerpoint (though there is a crazy Powerpoint-esque application installed on the E70). I might feel slightly less tethered though.

Regan Coleman, Forum Nokia:

Our non-developers day-to-day use their laptops and desktops in three main areas 1) accessing the internet,  2) email and 3) office-type functions such as spreadsheets and documents. With smart phones like the Nokia 9300 and 9500, which we use internally, they can do pretty much everything from their phone. It seems inevitable that some day we won't have to all have bulky desktops or laptops - we'll just use our phones. Even more complicated enterprise apps can be hosted on a server and accessed from a browser on the phone. When back in the office, people will just dock their phones. External wireless keyboards for phones are already on the market. It will be interesting to see the development of external monitors for mobile phones.

Antony Pranata (comment to Regan Coleman's post):

Fully agree... In the future, we will be bringing our "laptop" inside our pocket. At home/office, we just attach our "laptop" to a wireless keyboard and big monitor and do normal work. Hope to see this happening in the next couple of years. Btw, don't forget about S60 phones too. S60 is coming to the enterprise world as well, for example with E61.

Insofar as time permits, I'm already getting a lot of mileage out of the E70. More about it soon-ish, I hope.

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Empowering mobile users

I'm awaiting delivery of a Nokia E70 (All About Symbian preview here, review here). The new Nokia browser is one of the key lures that drew me towards upgrading. (There's a comparison of Opera Mobile/Nokia S60 3rd edition browser here — by Ivan Kuznetsov.) Just came across this (via Timo's del.icio.us link feed) by Bernardo Carvalho on rawsocket dot org:

If you take a look where Nokia is taking the S60 3rd edition browser (please please please do yourself a favor and take a look at that demo), you’ll see that the concept of River is kind of old in itself. Why? Because nobody can, in their right mind, expect the industry to transcode the billions of websites that are out there so we can enjoy them on our mobile phones. What we want to do (and what Nokia is doing in S60 3rd edition) is empowering mobile users with a web browsing application that enables them to view websites just as they would see them in their computers - same user experience, no need for transcoding the content.

I was apprehensive when I wrote: 'We don't need separate mobile sites and, although I use the Opera and Google proxy services, I wish sites didn't "have" to be re-purposed'. After all, I'm an end-user and not at all knowledgeable about the technical difficulties involved. But I'm really cheered to read what Bernardo Carvalho has posted.

Incidentally, that same posting expressed some of the thoughts I'd been having about Dave's river of news and the mobile RRS hacks that have come out recently (eg, BBC-river and NYT-river): 'mobility is being packaged differently so old-time webheads can digest it, now that they are screwing around with their first smartphones and thinking what exactly does it all mean for the industry and their businesses. … For anyone who’s been working with mobility for some time it sounds kind of silly, but actually it isn’t - it means that good minds are joining the fray and something good might come out of it. Stay tuned.'

And also via this one post, Howard Rheingold's Shibuya Epiphany:

My epiphany in Shibuya Crossing led me around the world, to observe street culture, visit development laboratories, seek out industry analysts and sociologists -- anybody who could help me make sense of the technosocial phenomena of smart mobs. In Tokyo, I interviewed teenagers who appropriated mobile texting technology and set off a world-wide industry and grassroots cultural transformation. I also talked with the people who steered NTT's DoCoMo to success in the mobile Internet business at the same time their formidable competitors in Europe and America foundered and failed to connect the mobile telephone's portability and popularity with the Internet's capabilities. In Helsinki, I saw how the cultural appropriations of teenagers had transformed the communication norms of the entire society, met futurists and social scientists who studied the future by looking at what people were doing in the streets today. In Stockholm, I rode around the city half the night with a car full of maniacally devoted gamers, engaged in a location-based virtual combat game involving automobiles, laptops and wireless Internet connections, and text messages to mobile telephones.

Now, I'd never heard of the Shibuya Epiphany before and Bernardo explained more about it in a subsequent post (do read): 'So, back in 2000, standing in Shibuya Crossing, Howard Rheingold saw people looking at their phones instead of talking into them, and that blew his mind. That’s the Shibuya epiphany.'

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Some thoughts on mobile viewing

Ben posts about some developments on this front:

Om Malik and Michael Arrington are pondering Dave Winer’s move towards mobile-enabling the blogosphere. Specifically, his product OPML Editor will allow users to view content they’ve subscribed to on their mobile phone. This is definitely a useful feature; I certainly spend a fair amount of time viewing my Gmail on my phone (in lieu of a Blackberry or similar device), and the ability to subscribe to content and take it with you is brilliant. Similarly, Winer’s Yomoblog.com service for posting to weblogs by phone looks like it could be great.

Take a look at Dave's portable river ('published by my desktop computer, every night at 1am' — OPML Editor support page).

As Om Malik says, 'there are a lot of tools out there' that enable (or attempt to enable) our mobile lives. On a list of things I've played with and found useful, I'd include Litefeeds and Delicious Mona. On the blogging front, TypePad has just announced TypePad Mobile for posting to your TypePad blog from a mobile device (though there's this route, too). And Gmail on the phone (link) is something I also use a lot.

Ben goes on to recommend Opera Mini, 'an excellent browser that goes through Opera’s proxy server which automatically provides content-squeezing functionality'. I agree: it's very good.

Google has its own functionality for mobile search and reading websites, of course, which currently comes, *I think*, in these forms:

  • Google Mobile Web Search (access your phone's mobile web browser, type http://www.google.com in the URL field, type your search query and select Mobile Web); for UK users, www.google.co.uk is another option.   
  • www.google.com/wml (see here: 'offers Web Search and Mobile search. Mobile search restricts your search to the mobile index which contains sites that are specifically written to fit your mobile screen').   
  • Google's own mobile proxy (where you enter any URL and get a stripped-down version of the page — with the option of having images or not).

I can't speak for the following, not having made much use of them yet, but here they are:

  • Google personalised homepage for your mobile: set it up on your PC — US link here, UK here.   
  • Google Local XHTML — US here, UK here.

And there's the Gmail-for-mobiles that I mentioned above.

Google seems to advertise (ha) its specifically mobile services very little and I may have missed some obvious ones or have got some of the above wrong (it's a bit of a rabbit warren to investigate). Please add/amend accordingly.

Concerning mobile access of websites, I take to heart Chris Heathcote's view that 'well-written sites win' (link — ppt: slide 27). We don't need separate mobile sites and, although I use the Opera and Google proxy services, I wish sites didn't "have" to be re-purposed.  As The Man said, web pages ought to be designed to be read across platforms, across browsers and across devices: 

The Web is designed as a universal space. … The Web must operate independently of the hardware, software or network used to access it, of the perceived quality or appropriateness of the information on it, and of the culture, and language, and physical capabilities of those who access it. Hardware and network independence in particular have been crucial to the growth of the Web. In the past, network independence has been assured largely by the Internet architecture. The Internet connects all devices without regard to the type or size or band of device, nor with regard to the wireless or wired or optical infrastructure used. This is its great strength. … For a time, many Web site designers did not see the necessity for such device independence, and indicated that their site was "best viewed using screen set to 800x600". Those Web sites now look terrible on a phone or, for that matter, on a much larger screen. By contrast, many Web sites which use style sheets appropriately can look very good on a very wide range of screen sizes. Tim Berners-Lee

That's from a document Sir Tim wrote about the .mobi TLD proposal. He concluded: 'Dividing the Web into information destined for different devices, or different classes of user, or different classes of information, breaks the Web in a fundamental way'. The road ahead in teaching, with staff and pupils using their own mobile devices and their own desktops/docking stations, depends upon the web keeping this integrity:

The Web works by reference. As an information space, it is defined by the relationship between a URI and what one gets on using that URI. The URI is passed around, written, spoken, buried in links, bookmarked, traded while Instant Messaging and through email. People look up URIs in all sorts of conditions. It is fundamentally useful to be able to quote the URI for some information and then look up that URI in an entirely different context. ibid.

It's quite clear that teachers will need to be on top of the developing options for mobile viewing (and understand the arguments about web integrity). Is there a site (wiki) which collates and maintains links like these, preferably along with comments and reviews about user experience? If not, we ought to get together and create one.

*****

Update (31 August). For the sake of something like Google-completeness, I should perhaps add here:

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GPS puzzle ... cleared up?

I've wondered why GPS isn't embedded in cellphones. Charlie Schick said both there and on his own blog that he couldn't be certain but 'I am sure there is a reason related to size of chip-set, power issues, usability, licensing, pricing, target users'.

David Weinberger's just posted this:

Nikolaj says that it'll be at least five years before we can programmatically and ubiquitously locate someone in terms of latitude.longitude based on their phone positions, but we can already (see Imity) see who is around a particular phone number. GPS will take that long to get put into cellphones because of battery life...

(Nikolaj is Nikolaj Nyholm of Imity — whose app impressed me so much at Reboot.)

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Clouds

Metaphore de nos jours:

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale computing easier for developers. Just as Amazon Simple Storage Service (Amazon S3) enables storage in the cloud, Amazon EC2 enables "compute" in the cloud. Amazon

… data services and architecture should be on servers. We call it cloud computing – they should be in a ‘cloud’ somewhere. And that if you have the right kind of browser or the right kind of access, it doesn't matter whether you have a PC or a Mac or a mobile phone or a BlackBerry or what have you – or new devices still to be developed – you can get access to the cloud …

… cloud computing and advertising – go hand-in-hand. There is a new business model that's funding all of the software innovation to allow people to have platform choice, client choice, data architectures that are interesting, solutions that are new – and that's being driven by advertising. Google CEO, Eric Schmidt

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Mobile isn't desktop

At Reboot, it was a pleasure to meet Timo Arnall. We had a short 'I've been reading your blog' conversation: like Marko Ahtisaari's blog, Timo's blog and del.icio.us links are important in shaping and stimulating my views about mobile devices, their design and implementation.

Via Timo (del.icio.us), this from Marek Pawlowski posting at MEX - the strategy forum for mobile user experience, discussing m-spatial's report for the last quarter ('The Mobile Local Search Index is a new quarterly report from m-spatial that tracks consumer usage of mobile local search services in the UK, highlighting the diverse and often quirky demands of mobile users. The Index is based on detailed local information searches being conducted on everything from demolition services and local battlefields to flying schools and political parties'):

On a macro-scale, mobile devices are becoming increasingly influential on their surroundings - whether it is a teenager walking down the street playing music from the speaker on their phone (has anyone else noticed how many people are doing this?) or a user scanning a screen-based barcode to gain access to a turnstyle (recently trialled by O2 at Twickenham Rugby stadium) - handsets are becoming remote controls for the real world.

… users are even more ‘mission-based’ in the mobile environment than I first suspected. They are using their handsets to accomplish very specific objectives - in this case, finding a particular brand with which they have an existing affinity. This is in contrast to the more generalised ’search, explore and browse’ model employed in the desktop environment.

… mobile services should be designed to help users achieve the objective they’ve already specified rather than lead them off at a tangent. This is the key difference between mobile and other mediums : advertising on the desktop, TV and radio is based around distracting and generating interest among users; mobile services should be invisible channels which help the user accomplish their mission.

The title of Marek Pawlowski's posting? 'Mobile users don’t search, they locate'.

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