Jeremy Zawodny had a bad experience with iTunes yesterday too. You know, reading his story actually makes me feel better. The bad part about it is that I was looking forward to watching a movie on this little hand-held marvel. Watching a movie on the subway in NY and seeing what people think. Apple is very seductive. But also flaky. The joy of it will wear off, for sure. And when the initial experience is so disappointing, you gotta wonder if the whole thing is worth the trouble. The same thing happened with the Apple laptop and the desktop I bought. But then it also happened with the Sony Vaio. But it didn't happen with my new Toyota earlier this year, or my Lexus, which I bought in 1999. Both worked flawlessly. It seems the computer industry hasn't gotten to the stage yet where it can really deliver delight to users.
Jeremy Zawodny's post caught my eye earlier today:
In summary, do not upgrade from iTunes 4.9 to iTunes 6.0 if you value your time, music, and sanity.
Steve Jobs, you owe me an apology.
For a company that's built a reputation on stuff that "just works", this is unbelievable. You're lucky I can't use anyone else's software to put music on my iPod. I don't look forward to spending the next 3-4 weeks re-importing 500 CDs into your buggy software.
