Ross:
I'm at Our Social World in Cambridge, UK today and taking notes here. But wanted to point out a really interesting Enterprise Social Software project that Headshift launched today:
Patient Opinion. Just under a year ago, my father died in hospital. My mother, an NHS nurse of many years and herself now hospitalised, was aghast at some of the lapses in care that my father experienced. She is sure (and I share her view) that his end was hastened by these failures — failures made all the more obvious by the contrast with the often very good care he received.
Happily, she is now in a different, and much better, NHS hospital. She'll be interested to hear of this new initiative and I am sure she will not need much encouragement to contribute her voice. (There will be many questions to be asked, of course, and the FAQ page is here.)
Who's behind it?
- Paul Hodgkin is the director and founder of Patient Opinion. He is a Sheffield GP and has worked for the Department of Health, South Yorkshire Strategic Health Authority and The King's Fund.
- Miriam Rivas-Aguilar is Operations and Services Manager for Patient Opinion.
- James Munro is a consultant to Patient Opinion on IT and health services research issues. He is director of health services research at ScHARR at the University of Sheffield, and editor of healthmatters magazine
