From a rough transcript of Eric Schmidt's (Google CEO) remarks at 35th Internet Anniversary (via Boing Boing):
Good management is not that complicated, it's about leadership. Some managers need to micromanage everything, but that doesn't produce creativity. If you can figure out a way to tell a story, that's how people learn. they have a beginning middle and an end. if you have the right kind of people and the right kind of values, that can work. The great thing about high tech is that labor is very mobile, and if you want to deal with other people, you are forced to deal with them as peers and equals. …Information on the internet has a very long tail (Ed. Note: referring to Chris Anderson's recent article in Wired.)There are very few things that the entire world is interested in at the same time. The vast majority of people out there are very much engaged in their own daily lives, in a local context very different than yours or mine.
The other thing to remember is that the average person does not want to debug their computer. We prefer instead the idea of a person typing something in and Google -- or someone else -- figuring things out for you. But very few things are organized around that principle of simplicity; we love and appreciate the complexity in technology but people using the internet really don't want that. When you see an ease of use breakthrough, it's such a wonderful thing.
I'll be posting more about simplicity and computing shortly.

